Effective Date: May 19, 2025
At SECO Eyewear (www.secoeyewear.com), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our site:
a. Personal Identification Information
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Full name
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Email address
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Phone number
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Shipping and billing address
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Prescription details (for optical orders)
b. Payment Information
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Card details (processed securely via third-party payment gateways – not stored by us)
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Transaction history
c. Technical Information
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IP address
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Device and browser type
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Cookies and usage data
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Location data (if enabled by your browser/device)
2. How We Use Your Information
Your information is used for the following purposes:
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To process and fulfill your orders
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To send order confirmations, updates, and shipping notifications
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To provide customer support and respond to inquiries
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To personalize your shopping experience
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To improve our website, products, and services
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To comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, such as:
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Remembering your login or cart items
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Tracking website performance and usage
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Delivering personalized marketing or retargeting ads
You can manage or disable cookies in your browser settings.
4. Data Storage & Security
We take data security seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
All transactions are encrypted using Secure Socket Layer (SSL) technology, and we use trusted third-party payment gateways for processing.
5. Sharing Your Information
We may share your personal information with:
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Payment processors (e.g., Stripe, PayTabs)
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Delivery partners to fulfill your orders
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IT and service providers to maintain website functionality
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Legal authorities, if required by law
All service providers are required to handle your data securely and only for the purposes specified.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate data
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Request deletion of your data (subject to legal requirements)
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Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you believe we may have unintentionally collected such data, please contact us so we can delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
SECO Eyewear
Al Ameed Plaza, beside Credence High School
Al Quoz 4, Al Quoz, Dubai, United Arab Emirates
+971 58 966 8576
support@secoeyewear.com