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SECO Eyewear provides a “Return & Exchange” policy accessible through their website. While the specific content of this page isn’t directly available, the company’s “Terms & Conditions” offer insights into their return and refund procedures:
Return & Exchange Policy Overview
Return Window: Items can be returned within 7–14 days of delivery.
Eligibility Criteria:
Items must be unused, in their original packaging, and accompanied by proof of purchase.
Custom or prescription lenses are non-refundable, except in cases of manufacturing defects or fulfilment errors.
Refunds: Eligible returns will be processed for a refund, adhering to the above conditions.
For more detailed information or to initiate a return or exchange, you can visit their Return & Exchange page or contact their customer support:
Phone: +971 58 966 8576
Email: support@secoeyewear.com