Term & Condition

Effective Date: 18 May 2025

Welcome to www.secoeyewear.com (“SECO Eyewear”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of Our Website

To make a purchase on www.secoeyewear.com, you must be at least 18 years old or have the consent of a parent or legal guardian. You agree to use the website in compliance with all applicable laws and refrain from:

• Engaging in unauthorized access or tampering with the site’s functionality

• Uploading malicious content, viruses, or harmful code

• Misrepresenting your identity or prescription information

2. Product Information

SECO Eyewear offers a wide range of optical products including prescription glasses, sunglasses, and accessories. We make every effort to display accurate product information, including descriptions, images, and pricing. However, we do not guarantee that all details are free of errors, and we reserve the right to correct any inaccuracies or omissions.

Prescription Orders: By submitting a prescription, you confirm it has been issued by a licensed eye care professional and is valid at the time of purchase.

3. Order Processing & Shipping

• Order Processing: Orders are processed within 4–6 business days (excluding weekends and public holidays).

• Shipping: Delivery times may vary depending on your location and selected courier service.

• Delays: We are not responsible for shipping delays caused by external factors such as courier issues, customs, or incorrect address details provided by the customer.

4. Returns & Refunds

For full details, please review our Return & Refund Policy.

• Items can be returned within 7–14 days of delivery if they meet our return conditions.

• Custom or prescription lenses are non-refundable, except in cases of manufacturing defects or fulfillment errors.

• Items must be returned unused, in their original packaging, and accompanied by proof of purchase.

5. Payments

We accept all major credit/debit cards and other secure payment options. Full payment is required at checkout. We reserve the right to cancel any order if fraud, unauthorized use, or errors are suspected.

6. Intellectual Property

All content on this site—including images, logos, text, and product layouts—is the intellectual property of SECO Eyewear or its partners and is protected under copyright and trademark laws. You may not copy, reproduce, or reuse any part of this website without our written consent.

7. Privacy

We are committed to protecting your privacy. Please read our Privacy Policy to learn how we collect, store, and use your personal data.

8. Limitation of Liability

SECO Eyewear is not liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products or website. Customers are responsible for using eyewear in accordance with professional guidance and proper usage standards.

9. Modifications to Terms

We reserve the right to update or change these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of the updated Terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, feel free to contact us:

SECO Eyewear
Al Ameed Plaza, beside Credence High School
Al Quoz 4, Al Quoz, Dubai, United Arab Emirates
+971 58 966 8576
support@secoeyewear.com